Yes, we do offer free returns of pre-owned items within 30 days of receiving the order.

Use the return label that you received with your order.

The delivery time is the same as for regular orders.

Yes. All items delivered to your country are shipped from our warehouse and have been assessed by us when they arrive from the seller.

We want to make it as smooth as possible for customers to buy and sell pre-owned items through our website, which is why we don’t require sellers to post pictures of the items. However, in your country all items are shipped from our warehouse so the item's condition has been assessed by us.

Yes absolutely.

As of the moment, our NA-KD Circle program does not hold the dimensions we desire. We have decided to pause the purchasing-part while we work on some improvements. Therefore, no purchases will be made of products marked as "For sale" in your NA-KD account until further notice. We hope you understand.