Seems like you're using an old browser. Things on the website might not work as they should.
Free worldwide shippingFree returns
Select shipping country
Safe payments
Followers @nakdfashion
Return Instructions

To make your return from you have to contact us so we can create a return for you. 
Please provide us with the following information; 

  • Your name 
  • Your order number 
  • The products that you wish to return 

With UPS

After you have received your return label from us, you simply attach it to thr outside of the parcel containing the items you wish to return and hand it in at your nearest UPS Access Point. Remember to keep the receipt until your return has been registered. 

With DHL Express

Once we have created your return, you will be able to schedule a free pick up with DHL using the documents and instructions that we provided you. 

Make sure to always save the receipt and return tracking number until your refund has been processed. 

Can I return two orders together?

Unfortunately not. We would appreciate it greatly if you return your orders separately. One parcel per order with the return labels provided by us attached. By following these instructions, your return will be processed more easily and you will receive your refund in time. 

FAQ Returns
Have you received my return?

Returns usually take 14 days to be received and processed from when you sent it. When your return has been processed, a refund will be issued through your original payment method, this could take up to 5 work days. We will keep in touch with you along the way and send you an email once it’s all done.

Can I exchange an item?

Unfortunately, our system can't make any exchanges, only returns and refunds. However, you are more than welcome to return the item you don't wish to keep for a full refund and then place a new order for the item that you want instead. 

If you need any help with the return or if you have any questions in general, don't hesitate to contact us.

Can I return sales items, swimwear, lingerie and jewelry?

You can return sales items as long as all the tags are still attached and the item is in its original condition. 

You can only return swimwear and lingerie if they are unused and the hygiene protection is still intact and attached, as well as the tags. We do not accept returns on jewelry unless they are still in their original packaging. If you open the sealed plastic we can't accept them in return. 

For how long do I have the right to return my order?

If you are not 100 % satisfied with your recent NA-KD purchase, you are more than welcome to return products that are in original condition for a full refund, within 90 days after you have received your order.

Are your returns free of charge?

Yes, all of our returns are free of charge! If you want to make sure that you are returning your order the right way, simply check the instructions provided on your return note. If you still have questions, don't hesitate to clarify with us before you hand your order to the delivery service.

Can’t find what you’re looking for?
Contact Us

    Free worldwide shipping
    Express delivery
    Safe payment
    New items every day
    Sign up for newsletter
    Be the first with the latest news and take advantage of some great offers!
    Don’t worry! You will be able to unsubscribe at any time! Check our Privacy Policy here

    Payment methods

    Shipping methods

    Select country and language
    Size guide
    Jeans / Trousers
    Please use these size charts to help determine your size.

    Please use these size charts to help determine your size. Please note that these charts are indicative only. Sizes and measurements may vary to actual item. Please email us if you need the fit of a particular item.  

    • 1. Bust
      Measure around the widest point over the bust.
    • 2. Waist
      Measure around natural waistline.
    • 3. Hips
      Measure around natural waistline.
    Body measurements
    EUBust (cm)Waist (cm)Hips (cm)Inside leg (cm)