By going to My account and selecting Orders, you will have access to history of all orders placed with your NA-KD account.

Don't worry! When trying to sign in, click Forgot your password. Enter your email address and click the Reset password button. Then you should receive a notification email from us with a link to reset your password.

If you wish to change your password, go to My account and edit your password in Login section.

If you haven't received any message after subscribing to our newsletter, we recommend checking your Spam folder.

Some mailbox providers (including Gmail) have enabled filters that move newsletters into dedicated folders, so we recommend checking those and other filters you might have enabled.

You always have the option to unsubscribe from our newsletter. Simply click on unsubscribe at the bottom of one of our newsletter emails.

We do not recommend unsubscribing by marking our emails as spam via your mail provider. This might also block all notification emails regarding your orders and returns, such as order and shipping confirmations, etc.

Although we are sad to see you go, you always have the option to close your NA-KD account! To do so, please contact us and we will help you out. We do not recommend closing an account if you have recently placed an order or are planning to make any returns, as you might miss important updates from us.

Have in mind that your NA-KD account is free and makes ordering easy as you do not have to fill out your information every time you shop and you can easily overview your order history. If you ever change your mind, you are always more than welcome to come back!

You can find our updated Privacy Policy and read all about it here. You can also find our Terms and Conditions here.