The reply time of our Customer Care team, as well as delivery and return times, might be slightly longer right now due to Black Week. We are working as fast as we can and highly appreciate your patience during this time 🖤
We can add MOST discount codes if your order hasn't been shipped yet! Kindly contact us with your order number and the discount code you wish to add to your order. We will happily do it for you as long as the code is still valid and applicable to the items you've purchased.
Please note, this is only possible for codes with a % to be taken off.
Always make sure to enter your code exaclty as you got it, we recommend that you copy/paste it to the box. Also make sure that your discount code has not expired.
If your code is still not working please contact us and we will make sure to help you further!
Our discount codes are only valid once on one purchase.
No, our discount codes can only be used on full price items.
Sometimes we run extra offers for sale items, but we always specify if sale items are included.
No, it is not possible to combine two or more discount codes on one purchase!
Not a problem! Return the item following our return instructions, then place your new order. Get in touch with us and provide us both your original item's order number and the new one and we will happily add the code for you!