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FAQ Returns
Have you received my return?

Returns usually take 14 days to be received and processed. When your return has been processed, a refund will be issued to your original payment method, this could take up to 5 work days. We will keep in touch with you along the way and send you an email once it’s all done.

What is your return policy?

If you are not 100 % satisfied with your recent NA-KD purchase, you are more than welcome to return products that are in original condition for a full refund, within 90 days after you have received your order.

Can I return sales items and swimwear?

You are welcome to return sales items that are in their original condition. We also accept returns on swimwear as long as all of the hygienic stickers are still on the items.

Are your returns free of charge?

Yes, all of our returns are free of charge! If you want to make sure that you are returning your order the right way, simply check the instructions provided on your return note. If you still have questions, don't hesitate to clarify with us before you hand your order to the delivery service.

I need a new return label

No problem! Just send us your order number and we will email you a new one that you simply can print and attach to the package. 

Can I exchange an item?

Unfortunately, our system can't make any exchanges, only returns and refunds. However, you are more than welcome to return the item you don't wish to keep for a full refund and then place a new order for the item that you want instead. 

If you need any help with the return or if you have any questions in general, don't hesitate to contact us.

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Popular brands at NA-KD
NA-KD.com - The hottest online global marketplace bringing you the best in fashion, accessories and beauty from around the world. We offer our customers new arrivals every day and free worldwide shipping. Stocking over 100 international brands including Aeryne Paris, Amuse Society, Calvin Klein, For Love and Lemons, Ray-Ban, Cheap Monday, Dagmar, Delacy, Just Female, Motel Rocks, Naanaa, Nookie, Quay Australia, Samsoe and Samsoe, Saylor and our own NA-KD brand including Accessories, Basics, Boho, Lingerie, Party, Shoes, Swimwear, Trend and Vintage.
Popular categories at NA-KD
Our buyers have sourced the most cutting edge and fashion forward styles from the brands you love. Find the category you're looking for here: Dresses, Tops, Shirts and Blouses, Jackets, Pants, Jeans, Shorts, Jumpsuits, Skirts, Swimwear, Lingerie, Accessories, Shoes and Beauty and even Books.

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Copyright 2018 Nakdcom One World AB
    Size guide
    Clothes
    Jeans / Trousers
    Bras
    Shoes
    Please use these size charts to help determine your size.

    Please use these size charts to help determine your size. Please note that these charts are indicative only. Sizes and measurements may vary to actual item. Please email us if you need the fit of a particular item.  

    Artboard 1
    • 1. Bust
      Measure around the widest point over the bust.
    • 2. Waist
      Measure around natural waistline.
    • 3. Hips
      Measure around natural waistline.
    Clothes
    INTEUUKUSFR/ESAUJAPIT(RU)
    XXS324034433638
    XS346236653838/40
    S368438874040
    M38106401094242/44
    L401284212114446
    XL4214104414134648
    XXL4416124616154850
    XXXL4618144818175054
    Body measurements
    EUBust (cm)Waist (cm)Hips (cm)
    3276-8060-6486-90
    3480-8464-6890-94
    3684-8868-7294-98
    3888-9272-7698-102
    4092-9676-80102-106
    4296-10080-84106-110
    44100-10484-88110-114
    46104-10888-92114-118