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Buy pre-loved
sell your clothes
HOW TO BUY Through NA‑KD Circle you can buy pre-loved fashion at a discount - saving both you and the environment valuable resources. Just add to bag and check out. How to buy 1 Browse products and find your favourite item in a new or pre-loved condition You can find all pre-loved items here Look for the circle symbol when browsing for products It tells you that an item is available in a pre-loved condition. 2 Shop as usual - put the item in your basket and check out Buying pre-loved is just as easy as buying new products. Select size and condition. Add to bag. Check out as usual. Pre-loved items can exist in two conditions, “As new” and “Gently used”. 3 Same delivery options as for new items Shipping Pre-loved items are sent using our regular shipping methods Returns You can always return pre-loved items to us within 90 days Privacy We won't share your contact information with the seller Buy pre-loved
SELL With NA‑KD Circle it’s super easy to sell your pre-loved fashion. Just list it and ship it - we’ll handle the rest. How to sell 1 Log in to your NA‑KD account and click on My Wardrobe in your profile - all your items are listed here. Under “My Wardrobe” you will see all items you’ve bought at NA-KD.com in the past. 2 Switch the toggle to set an item as ‘for sale’. Assess and select the item’s condition. We accept two conditions: Good as new The buyer shouldn’t be able to tell the difference between a pre-loved item and a completely new item. There are no signs of wear - the item looks like it did when you received it from us in the first place. The item itself can be old, but it should be in a new or just like new condition. It has a tag or has only been worn once or twice. The fabric looks new (is not bleached or damaged). Gently used The buyer might be able to tell that this item is pre-loved, but it’s still in very good condition. Never sell anything that you wouldn’t consider buying yourself. The item has been worn/washed a maximum of 10 times The fabric looks new (is not bleached) No stains or sweat marks Absolutely no holes, damages or smell If you change your mind, just switch back the toggle to unlist an item. Note: You can’t sell swimwear, lingerie, beauty products, gift cards, face masks, headphones, jewellery, or sportswear. 3 We list your item and notify you when there’s a buyer Your item will be available for sale and we’ll send you an email when you have a buyer. You will also get notifications that tell you to accept the sale and deliver on time. We won’t share your name or contact details with the buyer at any time. 4 Accept the sale when you are notified you have a buyer You need to accept the sale within the given time frame in order to complete the sale. If you do not accept on time, we’ll pass on the sale to another seller who has the same item for sale. We only select one seller at a time. Once you accept (knowing that you can ship the item within the given time frame), we will provide you with shipping instructions. 5 Ship the item for free 1. Wash your item(s). 2. Fold and pack the item(s) nicely in a bag or box that you have at home. 3. Follow the shipping instructions provided in an email and in My wardrobe. 4. Ship the item for free. 5. You will recieve a shipping confirmation email. Your sale is automatically cancelled if you don’t ship the item within the given time frame. 6 Receive store credit that you can use on NA‑KD.com What is store credit? When you sell a pre-loved item you get paid in store credit. 1 store credit = 1 USD. Your store credit is transferred to your account once your package has been delivered. How to use store credit? Store credit can be used to buy products at NA‑KD.com. Store credits are valid for 2 years from the date they are earned. What’s your total? You can see your total store credit in My wardrobe when logged in to your account or in the checkout. Store credit can’t be transferred to another user or exchanged for money. Sell pre-loved
NA‑KD Circle is our biggest sustainability initiative to date. Our goal is to create a frictionless experience that is integrated with regular shopping on NA‑KD.com. By making it as easy as possible to shop pre-loved items, we hope to extend the life cycle of our clothes and contribute to consumption habits that are better for the environment. Do you have questions? You can find FAQs here
Curious to know about our other sustainability initiatives? Read more here
Buy pre-loved
HOW TO BUY Through NA‑KD Circle you can buy pre-loved fashion at a discount - saving both you and the environment valuable resources. Just add to bag and check out. 1 Browse products and find your favourite item in a new or pre-loved condition You can find all pre-loved items here Look for the circle symbol when browsing for products It tells you that an item is available in a pre-loved condition. 2 Shop as usual - put the item in your basket and check out Buying pre-loved is just as easy as buying new products. Select size and condition. Add to bag. Check out as usual. Pre-loved items can exist in two conditions, “As new” and “Gently used”. 3 Same delivery options as for new items Shipping Pre-loved items are sent using our regular shipping methods Returns You can always return pre-loved items to us within 90 days Privacy We won’t share your address with the seller. Your address is sent directly to the carrier. Buy pre-loved now
NA‑KD Circle is our biggest sustainability initiative to date. Our goal is to create a frictionless experience that is integrated with regular shopping on NA‑KD.com. By making it as easy as possible to shop pre-loved items, we hope to extend the life cycle of our clothes and contribute to consumption habits that are better for the environment. Do you have questions? You can find FAQs here
Curious to know about our other sustainability initiatives? Read more here


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